Testimonials

"Pioneers

The Courier-Mail

"The brains behind the custom off-road caravan manufacturing, and brawn behind the extremely popular
Gall Boys 4WD adventure DVD series"

Toyota Trade Secrets

"Is This The Toughest Van In OZ"
Caravan World Magazine

"They Breed Em' Tough at KedronCaravan & Motorhome Magazine


The guys at Kedron just go above and beyond what anyone could ever expect of after sales service. We dropped our Van in for a service this week at very short notice, and got so much more than we asked for. 

They replaced a few things that we had managed to damage (the worm drive, rear stabiliser legs and bedside window frame). They also added new ensuite and shower door locking handles, new front reflectors and new mud flaps.

Glen Gall himself helped me for hours scrubbing the entire van from top to bottom to remove the red dust from our recent trip to Cape York, then he jumps on the sewing machine and makes up a new awning strap in black (our white one was now RED).

You will not get that kind of service from any other manufacturer, not only in the caravan industry, but in any Industry for that matter.... A huge thanks to Kedron for building the best vans, and providing the best after sales service.  

We are blessed to be able to live in ours full time while traveling this great country👌🏼

Danno
October 2017


After loving our first Kedron XC for nearly 13 years, Wayne & I picked up our new 22'6" Kedron TE5, on Wednesday. It was 15 months in the planning & design, but worth every minute.

We'd like to compliment the whole team at Kedron. We spent many hours in the Kedron display yard, comparing different layouts with Paul who is a wealth of knowledge about Kedron's technology & is endlessly patient.

Having progressed to the design stage, we spent many more hours in Graham's office finalising the plan. He certainly knows the Kedron product & was able to give us valuable advice on enhancements & caravan tips, generally.

We would like to thank Leisa, Mark, Ed & the whole team for their great ongoing customer service & assistance throughout the process.

A final thanks to Barry & the Gall boys for the excellent product & their outstanding customer service.


Wayne & Anne .S.
October 2017

Kedron Caravans - Elisabeth & Hans - 1

Hi KEDRON,

We are already 8 months into our trip around Australia and are thoroughly enjoying it. We have taken our van to some incredible places, mountains, beaches, outback, highways and dirt tracks. We couldn't be much happier with our KEDRON. We are the envy of fellow travellers, one lady recently called it her dream van. Your reputation has reached far and wide, and it's all excellent. One gold prospector bought his KEDRON five years ago second hand and wouldn't change it for anything.

It certainly is our home away from home, the instant hot water system works like a charm and the diesel heater has come in handy many times, it is a very comfortable heat. The only hiccup was the fridge a few weeks ago, the circuit board failed. Hans contacted Thetford and they sent a replacement to Geraldton straight away and it was changed by an authorised dealer.

Thank you to you and your team for building a high quality caravan which is a pleasure to own and we'll enjoy it for many years to come.

Elisabeth and Hans

Kedron Caravans - Elisabeth & Hans - 2
Kedron Caravans - Elisabeth & Hans - 3
Kedron Caravans - Elisabeth & Hans - 4


We are new owners of a Kedron caravan and intent on living the dream.
After much research and deliberations we purchased our new van and it has performed admirably.
They say it is the journey and not the destination that counts. Well, our journey with Kedron from start to finish has been wonderful and stress free. From initial contact with Graham through the planning stage, delivery and service it has been first class.
It is a quality van produced by quality people.
We get many complimentary comments about the van when on the road and are very proud to be Kedron owners.
It is a true family business which values its customers and renowned for its after sales service.
We look forward to many years of travel and enjoyment in our van secure in the knowledge we have a great product and backup from a skilled and professional team!
GO KEDRON!
Dave & Yvonne

________________________________________________________________________________


We want to send a huge thank you to all at the Kedron Team for building our dream caravan.

1727 - 6

Our journey began with the knowledge and friendliness of Paul at the display centre, he is a great front man to have for the company.

3L2A0189

We can not thank Graham and Leisa enough for their patience and for the amount of invaluable information they both gave us during the planning/construction process. The team were unbelievable on our handover day and we really appreciated the time Mark spent with us explaining/setting up the van and WDH.

The service team were great with fitting us in only days after pickup to have a front box fitted and a few minor issues resolved, we are extremely impressed with this service and support.

We would like to also thank the unseen workers at Kedron whose sweat goes into the building of these vans, it is a credit to all of you.

We love, love, love our van and are proud to be part of the Kedron family!
Mick and Mel Horne, 18’ XC3.

Best vans on the road!
Mark C
Jan 2017
________________________________________________________________________________

This was a dream and the Kedron team have made this happen. The whole experience was well beyond expectations and a massive shout out to the team inducting us today.

We are SUPER excited 😀😀🍾🍷🍻

Aaron.L.

Congrats, true testament to a quality product, longevity in business does not lie!
Don CURRAN

We collected our van on the 11 th Nov. I would like to say a special thank you to Paul who started out our journey and was always in contact and ready to reply to my many emails. To Lisa you are a gem, always available to help answer my many questions. Last not least Mark your many suggestions to Brian at collection and on your pre drive were invaluable. We are now on our trial run and having a wonderful time on the Murray.

Thank you all at Kedron. We love our van!

Mauveen.T

Glen and the team at Kedron Caravans we would like to congratulate you all on the professional way you all went about the handover of our new van today this was what I would think I would get from Rolls Royce or the like it was greatly appreciated and we are proud to be part of the Kedron family!
Regards Don & Gayle

Great van, you can't go wrong with Kedron.
Phillip.D.

You guys are always on top when it comes to ideas and innovation.
We are SO happy with our van!!!
Not time to upgrade just yet but there is only one place to come when it's time 󾌵󾌵!

Andrea.D


G'day everyone.
I was just checking out your website and watching your You Tube videos.
Awesome website and awesome videos!
If only our American travel trailers were built the same way.
Most Americans like to travel to most campsites and to places off the beaten track. The problem is that most motorhomes and travel trailers that were made in the U.S.A. weren't designed for off-road towing. 
Jason. C.
USA

We are ever so grateful and your after sales service, it is second to none,
as our van is over 3 years old now!

Thank you to all!

Kind regards, 

Helen and Colin W.

Attention Gall Boys,

First 2 photo's taken above the snowy river high Country 3rd photo taken at tallaganda state forest!

Regards, Darrel

Flemming - 3
Flemming - 2
Flemming - 1

Just letting Kedron know that we are loving life away in our Kedron!!!
Cheers Vicki and Gary

Jensen - 1

Hi Glen,

We picked up our new XC3 Compact and want to give some feedback regarding our whole  Kedron Caravans experience from the start to delivery day.

After getting caught in the Brisbane floods camping in a tent we decided that a caravan was the only way forward for us. So began 5 years of saving, researching  and stalking caravan parks for the real life truths from Owners about their caravans, experiences and recommendations. One thing that struck us early on was the reputation that Kedron Caravans had,  not only for their product, but also for their after sales service and support. "Kedron will never let you down" and "Kedron are the best vans on the market" were comments repeated over and over.

We have been to the Brisbane Caravan Show now for the last 4 years, and last years show was when we placed the order for our van. All of your Staff at the show were fantastic from the volunteers at each display van to Leisa & Graham on the paperwork side of things, and Laura advising on colours - it was a real sense of team and unity that struck us and filled us with the confidence that we had made the right choice by choosing a Kedron caravan.

Your payment policy of a $2000 deposit also makes buying a caravan for younger couples a real possibility and gives people a chance to save for their dream. This is a real enabler for those buyers who are not retirees with an available cash flow, but want a quality van and just need time to get their funds sorted. Your payment policy allowed our dream to come true.

Another incident at the Brisbane Show also confirmed our faith in the Kedron product and type of people we were going to be dealing with. We observed a boy, aged around 10, pleading with his Mum that he wanted a Gall Boys cap. His Mum ignored his pleas and the boy was left quite despondent. Out of nowhere a man appeared and gave the child a cap and a few other products. After asking around we found out that this man was in fact you - Glen Gall himself. This small action filled our hearts with joy, and you probably have no idea what an impact a seemingly simple action like this can have on a child's life. This cemented our faith in the Kedron product and that we were going to be dealing with people who truly cared.

Even though we have bought the "baby" of the fleet we have felt like kings and queens through the whole process. We can't thank Graham and Leisa enough for answering all of our questions, providing explanations, and keeping us updated on the progress of our van. We found the whole process to be extremely streamlined and very professional. Graham and Leisa are exceptional to deal with and excellent at what they do.

Laura is also a legend in her own right. Her workmanship is outstanding. The bed head and bumpers that she made for our van are exactly as we had imagined. On delivery day we could not have asked for better support for us being first time caravanners. Mark is brilliant and very patient. He explained everything to us and let us hitch up, operate the awning etc. rather than just talk to us he actually let us do the practical side of things as well. He gave us confidence that we would be able to tow and operate safely. His drive out on the motorway was invaluable and his tips were fantastic. Mark is a real credit to Kedron and very professional and helpful. 

We did have some issues that needed to be resolved on / after our pickup day but are more than impressed with the the after sales service and support we received from Kedron, and can't praise highly enough the support and response we had from Kedron.

Can you please pass on our thanks and gratitude to the Staff members that we have mentioned, and also please pass on our thanks to all of your other factory Staff for the awesome product that you manage to produce.

You should all feel very proud of your product and we want to recognise and say thanks for the efforts everyone has made in creating our dream van.

Please feel free to use all /any part of this testimonial as you see fit. We would also be more than happy to talk to anyone who is thinking of buying a van to share our wonderful experiences and promote your fantastic product.

We are thrilled to be Kedron Caravan Owners and feel extremely proud to be towing such a perfect van. You have made our dreams a reality and this will be the first of many Kedrons to come in our lifetime!

Kindest Regards,
Kevin and Kristina Johnson

   

Can not say enough about the top service & help we received from the crew at Kedron in Brisbane when we stoped in for a service and installed a new diesel heater during our resent travels with our ATV2.
Well done!

Gary Clarke


We are really enjoying our TopEnder!
Have taken it all over the place.
We are proud wherever we go!

Been on the road for 4 months & put the van through its paces..
Thought you might like to show the boys this pic I took at
14mile beach camp in the Pilbara WA...

05.08.2016 - Night startrail lr

Regards
Deb & Nigel

2016.08.02

We experienced our first luxurious night in our TE5 and are soooooo impressed. There have been many favourable comments from our park residents too.

2016.08.02 b

A fantastic effort by all at Kedron with exceptional attention to detail and customer service.
Thank you for the van of our dreams.
KEDRON - Topping quality and service of all Australian caravans, by a long way! ♥️♥️🙂

Lorraine & Trevor WA


What outstanding work your team has achieved the pinnacle of caravanning!

Rodney Triska

Glen, Very pleased with the van mate, been a dream for so long!

1596 -12

Meeting Baz an you boys is up there with the day I received my Australia day medal last year!

1596 -13

All the best,
Cheers,
Greg & Mary

Jen, Daz & Bundy TopEnder 15.05.2015 copy

Thanks Guys, just arrived home.
The van towed like a DREAM!
We are so proud to own one.
We really appreciate the friendly service you lot gave us you went above and beyond expectation,we will enjoy every moment in our Dream van!
Thanks again, 
Regards,
Darren & Jenny 
Very proud Kedron owners

All local family owned and operated.
If your looking go here. Great people, and the DVD's are fun to watch!
Kevin NOTT


All going well, the van is perfect, we are living the dream!
Cheers Greg and Mary

Greg KNOWLES


We just wanted to pass along our thanks to the boys.
Monday was one of the saddest days of our lives as we said a very tearful goodbye to our Top Ender. 
The whole team there built us one amazing van that we just loved to bits.  It took us to some of Australia's most remarkable destinations and did it all easily.
While we are sad to close one chapter in our adventures, our future certainly will hold another Kedron Caravan in it.
Allison, Ben and Ella Harvey

Hi All,
We are finally back at home!
Some pics attached, the first is one of the family in our Kedron attire in front of my daughters house in Sydney. The second is my daughter and son-in-law with their 2 children at the Rosehill Caravan show.

IMG 8255
IMG 3784

Regards,
Michael Kennedy

Hi Kedron Caravans,
Picked up our new Kedron XC3 last Thursday just in time for its maiden trip for the Easter Long weekend.  Great chance to test all the gear as there was no water or power on site. Amazing van everything we wanted and more.  Big thankyou to the whole Kedron Family, from the initial placing of the order with Jan to the first planning visit with Graham and the colour co-ordination with  Leisa, nothing was too much trouble. Its great to see the new Brendale manufacturing plant in full operation and great to be able to buy a quality Australian product built locally in Queensland . Whole experience from start to finish was fantastic. Dave, Pete, Ash and Glen thanks heaps it was like staying in a luxury unit.  We love it!
Cheers,
Craig & Mandy! 

Kerri Speechley
I was so disappointed yesterday when I attended the show at Rosehill NSW that you guys weren't there, after investigating to my horror discovered because of the NSW licence regs and not having a local dealer was the cause? What a loss to the show…Boo !

Neal Keenan
Gee whiz I am so pleased I own an amazing Kedron caravan after the tour of the sydney show at rose hill The quality of my kedron outsmarts and will outlast what I saw today ! Still amazed at the capability of my Kedron - buy one you won't regret it!


Ashley, I must tell you how happy we are with the van I purchased it for work as you all know.
The first trip Gold Coast to Chinchilla(free camp) seen customers at Miles and Roma then Charleville  then out to Quilpie returned via Dalby van towed like a dream came back for its first service one little problem which you put right .
Second trip Gold Coast to Gayndah then worked at Middlemount and Dysart returned trip via Duaringa (free camp) no problems what so ever.
Third trip Gold Coast to Chinchilla (free camp) seen customers at Roma then via Tambo then Longreach (free camp) see a customer there then up to Burke & Wills then on to Normanton return via George town Hot springs across to the Atherton on the table lands to see a customer and Mareeba to see another customer then and down to Innisvale via Cairns .
Once again I must complement Kedron Caravans for building an excellent Caravan it tows like a dream and seems to be balance just right I have driven many different types of vehicles and towed all sorts of trailers I was even a truckie.
Mike Trace

Hi Kedron,
Just been adding up a few end of year figures from the diary.
Since purchasing our first Kedron Caravan in 2003 & our second in 2012 we have towed them a total of 204,738 kilometres, that's 5.1 times around the earths equator.
We have travelled to all types of places & have spend a total of
1,416 nights in our Kedrons.

They have been, and remain, fantastic caravans,
Thank you Kedron Caravans for all your support.
Peter and Margaret

Hi Glen,
Saw your spread in the Courier Mail, just thought I would send some photo’s of our trip down in Tasmania. The van is going great and allowing us to camp and get into places most other vanners just say we wouldn’t take our van down there.
Laurie & Helen

Laurie & Helen5
Laurie & Helen4
Laurie & Helen2
Laurie & Helen1
Laurie & Helen3


Hello, to All at Kedron Caravans.
So impressed with the customer service and the aftersales service sorting out minor teething problems. It is a true pleasure owning this caravan and dealing with such amazing people at the end of the day it is all about your people and what you do is way above and beyond.
Thanks for making this experience so pleasurable.
Neal Keenan

Just a quick note to say thank you to Ashley for your help!
As always your service was fast and without any problems.
It’s always a pleasure to deal with this great family company!
Bob & Annette Morrison

A big Thank You to all the staff for your services today.
Your warranty department with Lauren is a real credit to the company.
Regards Den n Col O'Brien

Good morning Kedron team, I recently (last week) had an electric brake failure on one of my rear wheels on my Topender, just North of Perth, which resulted in the main hub being destroyed.

I rang your service people and spoke to Ashley, who immediately arranged for a hub to be removed from one of your caravans under construction, packed it ready for pick up from our courier.

This was 1PM Brisbane time last Wednesday, and I had the hub at 8AM Thursday morning.

The best any trailer/caravan retailer in Perth could do was 2 weeks, and at twice the price, and none of them had the exceptional service acumen, and can do attitude of your staff.

It was 24 hours later, and my wife, 2 kids and myself were back on the road again. That’s why we chose KEDRON!

Thank you all for your efforts and all the best in 2015,

Warm regards,
   Harold.T. WA

"A truly amazing experience.
Thank you Gall Boys & KEDRON staff.
You are all brilliant your service and hospitality was outstanding!..
We LOVE, LOVE, LOVE, LOVE our beautiful van.
Hayden, Tara, Mia, Nicholas & Sarah.”

Tara & Hayden

"What a wonderful experience, great staff, great van. You will be happy to know Graham we survived the water test - storm and torrential rain the second night tucked up at Neurum Creek Bush Retreat. We didn't float away and no Leaks! We are very happy and excited. Our thanks to Leisa, Graham, Paul and staff.
Robyn & Jeff”

Robyn & Jeff

My wife and I called into the service section on Monday after travelling down to Brisbane. We were chasing a replacement cupboard door as one had been damaged when a catch failed on a recent trip. It was refreshing to experience and receive what we call "good old fashioned customer service. As we waited we  were impressed by the fact that every employee who passed asked as to our welfare and offered to provide assistance. I believe it was Ash who attended to us and our thanks go to him for going out of his way to replace the door as we waited and to our pleasant surprise at no cost despite offering to pay for the door. We had previously experienced similar service from Tom who we believe had retired. Your company is a distant first should we elect to upgrade our present TopEnder!
Steve Walker


"Go Ashley and team, you are awesome.xxxxxx”
Annette HARRISS

G’day Glen,
Thanks for your reply, it’s this personalisation that makes Kedron number 1.
Much Appreciated,
Regards Keith

Proud to be a Kedron owner!
Shirley & Clive Wilkins


Mark & Kathy TE3 2

"What a day new van and once again fantastic group of people the Kedron boys & the ladies done another wonderful job. This is our second Top Ender & are looking forward to many miles touring this great land.
I would like to wish the team at Kedron caravans a very merry Christmas & also all the other Kedron caravaners out there happy and safe travels!

Mark & Kath"

Mark & Kathy TE3

We absolutely love our new caravan. To the whole team at Kedron we want to express our heartfelt gratitude, our caravan is simply stunning .Thank you so much to Graham for making the whole process from designing our dream to making it reality so easy and enjoyable. You have always had time for us, all of our requests or demands were never too difficult making us both feel comfortable in our decision to have our caravan built by Kedron.
So once again a big Thankyou!
Belinda & Paul

Belinda & Paul 18.11.2014

 "Great product, great company and excellent group of people to deal with. Even a great experience just to call in and say goodday, what a professional company”
Stan & Di Cocks

Dear Glen and the team at Kedron Caravans.
Lovely catching up with you again.
We have to say that we are again blown away by the exceptionally High standard of friendly service you all provide.
It is a pleasure indeed to own one of your magnificent vans.
The care attention and pride your organisation takes with all aspects of your business, with the brand image & reputation in the market place, makes Kedron a clear leader in the Caravan World, we truly believe.
Kind Regards, Have a great Christmas & New Year if we don’t happen to see you before we need to come back for our next service.
Cheers & all the Best from
Bev & Terry Shields

A chat with Dawn & Doug about their new Kedron Caravan

Hello Leisa & Graham.
Made it back all in one piece.
Van was fantastic nothing went wrong, towed great.
Thank you all for your help.
And Thank you to all the team at Kedron!

Great people!   Great vans!

Scott & Vilda Finlay
W.A.

Hi Tom, 

Sorry it has taken so long to send this, we have been out of communications for a few days. 

I write in reference to the service that we had on our Kedron Top Ender last week. From the time that I booked it in until the time that I drove out of your factory it has been painless. –apart from the drive into Brisbane ;))

The other day I read that “the salesperson sells you the first caravan (car/fridge/whatever) and the service manager sells you the next one, or two. 

In the case of Kedron Caravans I totally endorse those sentiments.

Your obvious commitment to your job must be a sense of delight and satisfaction to all of the Gall people. Just the little bit of “above and beyond” service to all of your customers must give a warm feeling to management, knowing that their product is being looked after so well.

I told you that we spent 6-12 months re-searching before we purchased our van. A lot of this re-search involved reading about the testimonials that people have written concerning the service received from yourself and your department. Thank you too Ash.

Are we happy with the van…YES, are we happy with the after sales service department…YES.

Thank you Tom, for your time and attitude, customer care is rapidly disappearing in today’s market; you guys have it in spades.

We are in Sapphire as I type this, enjoying every minute of our grand tour in our Kedron.

Thanks again, and please feel free to pass all, or part thereof, onto the management.

Our next van, should we wear this one out, will be another Kedron!!!!

Kind regards
Michael and Gill Johnson

Hi Glen 

We picked up our first Kedron ATV for two in May 2003 & our second in January 2012.

In total we have just notched up a little over 200,000 kilometres
travelling this beautiful country.

We have always had our vans serviced at Kedron, and take this milestone to thank the Gall Boys & everyone at Kedron Caravans for their support!


Many thanks Kedron!

Peter and Margaret

Who would have thought buying a caravan could be such an enjoyable experience. Pauline and I would like to thank the Kedron team for producing a great van that exceeded our expectation and for the professional manner in which we were treated by their group, in particular Graham, Leisa, Glen & Tom. Many thanks and we look forward to many happy travelling miles around the country with our latest acquisition.
Wayne & Pauleen Preston

TO ALL AT KEDRON CARAVANS,
Thank you for making the purchase of our first caravan such a special occasion for us.  Keeping the Prado as a tow vehicle was always going to be a challenge given we added to what is standard in an 18 ft XC3, but wouldn't change a thing.
As novice caravanners, buying a caravan from Kedron meant being able to drive out of the yard & start "living the dream”!

We will be on a huge learning curve for a while, but the advice and conversations had with various people from Kedron have been invaluable to us.
To those who built the van, keep up the "pride in workmanship”,
the van is all we hoped for and more!
All the best for the next 50 years of Kedron Caravans!
Paul & Pamela Duckworth

Hi Glen and all,
I would just like to send a big Thank you to Tom, David & Ashley.
From the moment I contacted Kedron regarding our Van (as we are the second owners) they have been incredibly helpful.
When I rang and needed some help it was excellent service bring it in and we will go through it with you even though you are not the original owners we always look after our products.( Very comforting to hear).
David, Ashley & Tom were so helpful in putting us in the right direction.
We had the Van completely serviced to make sure all was good and safe before hitting the road, had new decals put on added some items drop down table, extra water tank and battery then upgraded a few of the older lights etc. Not that any of them had stopped working just making it look fresh and pretty. (Van looking very good) Love the layout and quality of the Van.
I can not fault the service and friendly manner that all the staff at Kedron have shown us.
A big thank you to David for putting us onto Toyota they were so helpful & we will soon be getting our new Toyota Landcruiser.
I look forward to many years of dealing with Kedron.
Thanks Guys.
Kind Regards,
Katrina & Rodney

We covered 10,500 ams and again no problems!
The last 2 yearswe have taken the van to the Top of Cape York, Outback NSW, the OodnadattaTrack, The Flinders Ranges and now the magnificent Kimberley's and have noteven broken a glass!

What a great product!

Bob GILLEN

Hi Glen,
Just a shot of our van, heading down a road in Cape Arid NP, WA.
The new factory looks huge, we will have to call in on our way home and have a look!

Laurie & Helen

Cheers,
Laurie and Helen

We arrived back in Sydney yesterday and put the van away after the repairs we had done in Brisbane. We are extremely happy with all the work Kedron have done to effect the repairs to the van. In addition the other work such as the suspension service, the fitting of the new air conditioner and maxxfan was done in a very professional manner and   without much extra cost to us .Our sincere thanks go to all at Kedron and especially those who actually carried out the work. Would you also please convey our appreciation to David Gall for his consideration in this matter and for his support of his product. The whole experience is a credit to Kedron and all its people
Best regards,
Stewart Tonks


Hello Glen,
Thank you very much for these, they are great photos!
Thank you also for an absolutely Excellent experience having you and your
team of experts look after us today.
It was a lovely experience for Bev & I
We are delighted with our new Kedron XC3
Got it backed in O K first up so that was good too!
Kind Regards to All,

Terry & Bev

Kedron Team, We thought we would send a few pics from our recent trip around central western NSW and Far Western NSW. The XC3 went superbly (after we got the 30 amp fuse fixed). It always attracts attention & plea's of “can we have a look.

IMG 1383

Dick watching tele on the outside screen at Goobang National Park about 80 ams south of Dubbo and 20 ams north of Tomingley

Kind regards,
Dick & Jenny Braithwaite

Hi Ashley, Thanks for sorting out the little problem I caused with the van.

The grandchildren loved their new shirts (one of them slept through the photo session).

Great advice as usual.
Regards, Peter.

Thank you and Kedron for the excellent service!  
Regards,
Ron Watson

Thanks for your advice and assistance when I rang the other day.
It is great to know there is someone available to assist us “not so clever owners”
when things aren’t working right.
Tried a few things you suggested and things are working OK again.
Once again thanks and have a good Easter break which I think you all deserve!!

Cheers,
Mick & Barb Tomalin

I appreciate you getting back to us. The van never ceases to amaze us!
Everywhere we stop people want to check it out and look inside.
Next time we are up at the factory we will have to get some more brochures.
The extra solar panel and battery your lads figured last December are working a treat!

Thanks again!
Regards Dick and Jenny


I wish to express my gratitude to Kedron Caravans for the recent service rendered to me in the sourcing and supply of spare parts to my new Top Ender after a slight mishap.

Your help and advice was invaluable when I needed to fit the spare parts and I expected the cost to be significantly more than it was.

Thank you for looking after me.

Your after-sales back-up was a gratifying experience and I would unreservedly recommend your company.

Yours faithfully
GRANT ARMSTRONG 
PS:  We’re just rapt in our new Top Ender!

Hi Liesa and all at Kedron,
Been thinking of you guys slaving away in Brisbane
making dreams like ours come true.

We are in Tasmania keeping company with some fellow Kedron owners.

Have chatted to quite a few Kedron owners since starting our journey.

The couple we are camped beside at the moment are from the NSW / VIC border.
In one photo Jim is showing his new toy to our newfound friends.
We have both settled in to life on the road really well.
We are leaving the van at Peggs Beach again today to do some sightseeing around The Tarkine area of northern Tassie.
The van and all on board has been performing really well
(except for the  jack tv of course).
Keep up the good work guys!
Anne and Jim

Hi Leisa, Our trip home went very well. The van was absolutely perfect, beyond our expectations!
Once I got used to getting into and out of the top bunk sleeping was great; very happy with the mattreses.
We spent one night at the Neurum Creek Bush Retreat, a great spot, thank you!

Many thanks,
Mike & Robin


We received hatch plus parcel on Friday all good.
Thank you for your prompt service once again we do appreciate the fact that if we have a problem

...you listen and are fair.
Margaret Murray


Hi Graham and Leisa, Thought we would send you a few photos of our first big trip with the van. We have been traveling with our neighbours along the Murray river from Albury to Wentworth and now up to Menindee.  Managed to give the van its first serious rough road between Pooncarie and Menindee - serious corrugations, black soil with some rain thrown in, sand patches - handled it all with no dramas! Only issue we had was the screw holding the kitchen sink strainer/plug together vibrated out.  Camped now on Pamamaroo Lake 16km north of Menindee for the next week. Yabbie traps are out, thinking about wetting a line, and the fire place is built for the lamb leg camp oven for tonight !
Give our regards to Tom, David and Glen

Best Regards
Trevor and Shirley


Hi Guys, Wanted to send you a happy snap of the kids in their gear & thank you for your thoughtfulness!

Our decision to purchase a Kedron Caravan was made after travelling across Australia and seeing that the Kedron vans were clearly the only make able to withstand the tough Aussie conditions - the quality and durability of your van is renowned and highly respected.   

What we didn’t expect was the amazing service, courtesy and approachability that was displayed by your staff on all occasions.  The process from first meeting with the lovable Jan through to the last word from Tom was made simple and stress free throughout.  We greatly appreciate Graham’s patience and understanding in negotiating layouts with us and Leisa’s continuous communication in keeping us up to date with every step along the way.  We are similarly impressed with the ability of your staff on the factory floor to accommodate our requests and give attention to the minor details.

Our van really feels like it was made especially for us!

You should be exceptionally proud of the respectable old-fashioned attitude that distinguishes your business and your staff from the rest – and you make a bloody decent van too!

Thanks again
Kind Regards,
Jamie & Lisa Anderson & Kids

Hi Glen & Jan, Just come home from 4 months in the Gascoyne & Pilbara!

Gave the van a good workout in some pretty remote Station country. The "MIGHTY KEDRON" still hasn't failed us. Not one ounce of trouble with the rig.

Best Regards to you all!
Rusty & Vivienne

Hello to the Kedron Team,
We took delivery of our 21ft. TopEnder on the 27th of August 2013.
Having purchased a Kedron our expectations were very high and after
towing the van behind our vehicle for just 600kms all our expectations
have been exceeded. It tows like a dream.
Thanks to Graham and Tom’s indepth explanations of all the vans many
features both inside and out we had everything sorted in no time.
Our thanks to the Kedron Team for a user friendly design and quality
workmanship.
We look forward to catching up with you all at our first service.

Kind regards,
John & Brenda Poulsen



To Everyone at Kedron Caravans,
Thanks for the great service, from ordering to pick up!

Thank you everyone, from Jan, Tom & everyone at Kedron Caravans!
Dave & Lyn


We are thoroughly enjoying our new Kedron Topender which we picked in from
you in Sept. The level of detail and finish on the van is captivating.
Thankyou

So to is the ease of use of all of the "technology" that we have on board.

We found that Hardings Caravan Services located in Kilsyth in Melbourne very
knowledgable in terms of servicing our suspension.

There is ample storage on board for everything we need.  The van tows like a
dream behind the 200 series, quite amazing. We recently camped in a week of
40+ degrees and the aircon was a saviour.

We are planning a trip to Cameron Corner, Innaminka and the Flinders Ranges
(once it cools down abit)  and look forward to getting it out there later
this year.

It's a bit hard to sneak in anywhere as we seem to attract a continual
stream of curious on lookers.
thanks again!!!

Regards, Peter & Jo Tosh
Dingley Village
Victoria

Hi Kedron,
After a few years of indecision we finally bit the bullet and had our
L Shaped Dinnette converted to a Café Dinnette. We were blown away when we picked the van up.
Dave, Tom and the Kedron Team did a great job!
The service we received from them was brilliant!
We cannot thank them enough!
Gordon and Chris Carter.

Hi Baz, This pic will make your Family laugh for sure! After enduring over 3,000 klms of very corrugated dirt roads - namely Plenty, Tanami, Mitchell Falls  and Gibb River roads Rick couldn't wait to stop and
Kiss the Bitumen!!
We love this shot!! HaHaHa!!


We are wrapped in our faithful Kedron Van as we had no problems at all under the harsh conditions. Thanks to you, Baz and your delightful Family! :0)

Merry Christmas to you all at Kedron - May you all enjoy a Very Merry Christmas and Wonderful 2014!

Kind Regards,
Shellie-Rae and Rick SMITH

Hi Kedron, just a note to say thankyou for all your help over the last twelve months with our van.
 
Your service to our van was outstanding ,  especially after our trip to the tip Cape York and back in July this year.   Any minor problems were no trouble to you and to your service team to fix our van without costs.  Where do you find that with any other caravan builders?... THANKS TOM,  YOU'RE THE MAN.
 
Also a big thankyou to David and Glen for there generosity and knowledge towards our trip to the Cape,   you are genuine people..
 
Thankyou to all the team at KEDRON CARAVANS for making my wife and myself dreams come true
to see this great country .

 
I would recommend  anybody in buying an  off road  caravan to see you guys at KEDRON
as your vans stand up to the test and your after sale service is the best i have ever come across.
I will be back to KEDRON for my next van for sure.
Thanks to all .. 
My dad Norm, my wife Susie and myself...Derek.D.


To the Kedron Team,                                                                                                                     Just wanted to pass on that choosing a Kedron van was very easy; all the research and reviews supported what looked to us as a great off-road caravan.  Then it just stayed easy; right from visiting Jan at the show yard, talking to Leisa through production, to then Graham and Tom at pick up (I don’t think we have dealt with a more friendly or helpful group).

When we saw our van for the first time we knew we had made the right decision, it exceeded our expectations!  All of our family and friends have been equally amazed and have commented on the design, inclusions and quality, and now realise why we were prepared to wait for our van to be made, rather than go to one of the dealerships where you can drive away with a van on the day. 

In fact, everywhere we go it draws attention.  On our trip home we had people at caravan parks, truck stops and petrol stations asking us about it and commenting on how good it looked.  The best thing is that we could tell them that it travelled great and that everything worked, just as it was supposed too!

We were only a week back before we took it over to the ‘high country’ near Mansfield, Victoria (our favourite camping area). I have attached a photo of Robyn, Brad (our son in law), our two granddaughters Bella and Bonnie, and our daughters Aleasha and Meagan.  Though there were a few hints it was Robyn and I both slept in the van.

We arrived in the evening, had set up in minutes and had dinner underway in no time at all.  Yes, it was certainly noticed by the others there who told us they had checked us out when we arrived and that we were the envy of the camp area. The first of many trips for us.

Thanks for making our introduction into caravanning such a great experience!

Adrian and Robyn Appo


We are great advocates for the Kedron Caravans as we believe that they are second to none and every opportunity we discuss travelling Australia in caravans, the discussion is quickly turned around to endorse this great caravan and now we will also adding in these conversations' the after sales service.
                We also wish you and the team at Kedron a Merry Christmas.

Thank you again.
Regards,
Shaun and Lola Stevens


Thank you for giving me your time, especially considering we had just purchased a used ATV 2.
It’s nice to know that we are still considered part of the family even though we brought used.
My two girls love watching the coral coast DVD and are constantly wanting to hook the van up and go mind you the youngest is only 3!
Once again thank you for your time it was reassuring to be treated as if we had just brought a new Kedron!

Kind regards,
Cam McDonald

KEDRON,
We have had our 19’ ATV2 for over two  years now and I just wanted to let you know how happy we are with the van!
It tows brilliantly and has been absolutely reliable.
I have only had to deal with the service area for a couple of minor issues & they have addressed these promptly and professionally, & have been fantastic to deal with!
Again, many thanks for an exceptional van and after sales service!

Regards,
Geoff Cohen

Kedron Team,
Thank you for the great service and taking time to go through every important part of trouble free caravanning with me. I was greatly impressed from the very beginning with Kedron and was looked after exceptionally well not only by yourself but all others involved.   As I said to you this morning your company exceeded my expectations which I might add were quite high from what client relatives and others conveyed to me. If you can do this in servicing your clients then I have to tell you from my marketing days that clients remember how good the service and product was long after they forget the price. This incidentally might sound like I  am having a shot about the price which I am not.

Thank you for the little adjustments done after our first tryout trip we are happy now to go away and not have any concerns at all about how this or that works and that this needs adjusting as you get on those first trip discovery tours.

Kind Regards,
Brian Engeman

Hi to the team at Kedron!
We collected our new van on 1st October and then proceeded to go West to Quilpie. North to Windorah and Stonehenge and Longreach. The temperature s were High. 42 degrees while travelling this section and certainly gave the rig a high temperature work out.  All to the good. Longreach to Bogantungan , Duaringa to Rockhampton and up the coast and  home to Mackay. We are  over the moon the way the van simply sat behind our Colorado and did not move even when passed in either direction by road trains (triples). We would cruise effortless at 90kph safely. Had to keep checking to make sure the van was still there.

The caravan and Holden Colorado combination netted us an Average of 15.7 ltrs/ 100klms for the trip. Some days were Very windy.

We are both very happy with the combination of Kedron/ and 2011 Colorado 3 ltr TD Manual and are looking forward to our big adventure of the Savannah Way, Gibb River Road, Outback Way from Kalgoolie , Alice Springs to Winton.
The van has everything we need and works well for us.
Thanks to all for their expertise.
We'll drop by sometime in the future.
Regards,Jim and Noelene

The Gall Boys!
We recently took delivery of our XC3. 

Our decision to purchase a Kedron Caravan was made after travelling across Australia and seeing that the Kedron vans were clearly the only make able to withstand the tough Aussie conditions - the quality and durability of your van is renowned and highly respected.   

What we didn’t expect was the amazing service, courtesy and approachability that was displayed by your staff on all occasions.  The process from first meeting with the lovable Jan through to the last word from Tom was made simple and stress free throughout.  We greatly appreciate Graham’s patience and understanding in negotiating layouts with us and Leisa’s continuous communication in keeping us up to date with every step along the way.  We are similarly impressed with the ability of your staff on the factory floor to accommodate our requests and give attention to the minor details.

Our van really feels like it was made especially for us!

You should be exceptionally proud of the respectable old-fashioned attitude that distinguishes your business and your staff from the rest – and you make a bloody decent van too!

Jamie & Lisa Anderson & kids

We were very excited last Friday week.
The day had finally arrived for us to collect our van!
A 21ft TopEnder!
What a busy day, there was so much to go through and we can't wait to put it to the test.
Thanks to everyone at Kedron for their accessibility, friendly service and generous assistance.

We look forward to years of happy travels with a van that can go everywhere we can imagine and
backup service to keep us on the road.
Peter & Gwyn Borrows

Gall Crew, Tom, Leisa, Graham & All at KEDRON,
We are novices's no more, I know we have
lots more to learn but we came through the experience in good shape thanks
to the Kedron workmanship, our Kedron has now been for her nip and tuck
service and all is good.  Now we can take our trip to Victoria with
confidence.  I want to thank all of the workers and the Gall boys for there
help in making our first ever caravan experience a good one, and we never
intend on changing our van that's why we bought the best to start with BUT

if we ever do it will be another of the same please.
Jenny ENGELKING

Hi David and Glen
 
Just dropping you an email to thank you for the great service that was provided by Kedron and Tom last week in fixing a few things on my van.
 
All my dealings with Tom and Kedron have been great since we took delivery of the van in December 2012.  Any issue that has been identfied has been fixed promptly.  Even the kitchen sink, which was not Kedron's problem, was fixed.  I especially thank David and Tom for this and its service like this that Kedron is nenowned for and why your customers keep coming back.
 
When I was looking around to get a van made, I could tell by all of the testimonials on the Kedron website and experience of people I know that have a Kedron van, that Kedron wouldn't just sell you the van and not want to know you after that.  At the time I looked at other caravan manufacturer's websites and owner clubs and while they may have had some positive testimonials, they pailed in number when compared to Kedron's.
 
I tell all of my friends and colleagues that Kedron not only build quality vans, they back up its build quality reputation with great after sales service as well.  All my dealings with Tom have been great and he goes out of his way to fix any issues that you may have.  When I have met other people on the road with Kedron vans, they have also sung Tom's praise.  He's a real credit and asset to the company.
 
Again, thank you for building a quality product and backing it up with great after sales service.
Regards,
Graham Marshall


Yesterday, I had my Kedron Van in your workshop for some warranty items rectified.
I wish to thank you & your staff for the courteous & professional approach displayed during my visit including quickly understanding the issues that were of concern to me & promptly rectifying these issues. Your advice on general caravanning issues raised was also well received!

Regards,
Richard Norris


Again, thank you for taking good care of our caravan.
Also, when we got home yesterday we discovered that the headrest of the coffee lounge was
given a new cover, among all the other extra things done by your guys.
This particular item on our To Do list, so it was a great surprise to discover
that is was all taken care of!

Thanks!
Roelof & Tina

Kedron Service Team!
Thank you for your help it is greatly appreciated and your generosity is very kind!!
Keep up the good work!
Kind Regards,
Rob

We are sending this email from the Birdsville caravan park, being the first time that we
have had reception for quite a while.
Just a short email thanking you for your after sales service on our May 2006 Kedron
Cross Country upgrade van. We have only ever had minor jobs required.
The last job being door and drawer mitres which were attended to very quickly, all is going very well and keep running into other Kedron vans.
We have just been to Cameron’s corner, across the sand dunes to Innamincka, the Dig Tree and are now at Birdsville.
We always get travellers enquiring about how our van is going and at present there are three Kedron caravans in this park. We head off tomorrow for Boulia and further north, coming home through Charters Towers.
Thanks Tom for all the prompt service you have given us when we just breeze in without phoning prior.

Kind Regards,
Alan & Sharyn Buchanan

Hi All, We took delivery of our 16' Kedron on the 10th May and are delighted with the attention to detail from all of your team! After loosing our T Van and house in the Bundaberg floods in January the whole team at Kedron got together and rushed our order through. It's our only home at the moment and can't thank Kedron enough.
From the help we received during the order decision process through to production and after sales we could not have made a better choice, of people and product!
Regards, Barry and Barbara Bryett

I've been meaning to drop you aline for quite some time now expressing my great satisfaction at the service I have received from Kedron over the years of being a Kedron Caravan owner. 

In contradistinction to discussions i've had with owners of caravans purchased elsewhere, Kedron have always been available to help with issues, big or small, notwithstanding the age of the van and most often without charge or minimal cost to me the owner.  Kedron don't seem to consider that a one year warranty period exists and you always support Kedron owners.
Furthermore, if you are not available for whatever reason when a call is made to you and a message is left, a response will be received never later than close of business on the day the call was made.  I think this simply underlines Kedron's commitment to look after their customers and this culture is evident throughout the Kedron organisation. 
Well done and keep it up!

Cheers,
Brian & Margie Morris

Just wanted to drop you a line to say how impressed I was with the personal service your company provides.
From the moment I ordered my van with Stan, sorting out the colours and layout with Jan, to the on-going feedback I got from Leisa about the vans progress and finally the friendly and informative introduction I received at delivery is a credit to the company and it's overall values of quality in all things.
I have already received so many compliments from other caravan owners about the look and the fact that I have bought the best in the market.
I look forward to many years of enjoyable and comfortable caravanning in a van that I am really proud to say I own.
Thank you Trevor Johnson

It's been just over 3 weeks since we picked up our new XC3.
The time since has really flown with much of it spent setting up the van for future travels, but we just wanted to take a breath to thank you, Graham and Leisa for looking after us on handover and in particular your patience with all our questions.
Thankyou for not rushing us, and providing us with very personal attention.
The van towed fabulously on our 1,000 km trek home. We certainly noticed the difference between it and our former 21' ATV, and now can't wait to get it out on a decent trip. We are still sorting out a few of the differences between this and our former Kedron, but I must say that the differences are all positive.

Anyway thanks again, we really appreciated all you and the team did for us.
Kind regards,
Barry & Lesley Deacon

TO GLEN, TOM AND THE KEDRON CARAVAN TEAM,

If there is anything better than owning a magnificent Kedron caravan, it has to be the incredible after-sale service!

Impressive enough was the holiday-weekend evening in Brisbane, when Glen left a family celebration, just days after our 2009 pick-up, to answer our call and check one wheel's bearings.

For medical reasons, our Big Trip could not begin until 2013. Even after such time, be it a call for advice or assistance or minor parts, the team at Kedron simply jump in and help, happily and without question.  One thing about the Kedron team is that they treat you with respect, and don't make you feel incompetent. Such supportive back-up is invaluable when you are "on the road"!

So impressed am I with the friendly after-sales service, that I would not hesitate to commend Kedron Caravans to anyone wishing to travel Australia, confident that help is just a phone-call away.
Sincerely,
STEPHEN M

To those Kedronians and prospective Kedronners

We took delivery of our new Topender in 2009 and have been happily on the road ever since.  We Love It!

Over this time we have had some minor issues through wear and tear.  All the Kedron staff and particularly to Tom and Glen, have provided prompt, friendly support and advice every time.

After sales service is almost as important as the product itself.  Kedron excels with their product and the after sales service, whether in person in Queensland, on the phone, or email, wherever we may be in Australia.  Nothing is too much trouble.  They have never let us down!

We have seen many different makes and model vans at shows, on dirt tracks, the blacktop and in caravan parks.  We are still more than happy with our Topender.  We have not found any other van that compares favourably with it.
We highly recommend Kedron vans and the excellent after sales service
whenever we can.
Congratulations to all at Kedron!
Regards Reg and Fran


The Galls and factory staff sure make it a pleasure!
Chris & Val M.

What a day lots of info and help!
Thanks Lisa for you professional help & keeping us up to date on our van build!
And pick up day to Graham and Tom good work!
Brain overload for us but reassurance for us knowing you are only a phone call away
and thanks for answering those early phone questions
and Emails and Ash for fixing our kitchen light!
You could not buy a Kedron without the help of Jan in sales.
Thank you one and all.
Regards,
Ian Lovegreen and Vicki Lovegreen

Hi David and Tom,
Thank you for the service, the helpful advice on all matters related to the sale, service and after service of our caravan over the warranty period and beyond!
We have to say that nothing, but then not anything was too much to for you and your company to assist us, and be able to experience travelling in a van which was built beyond our expectations.
The finish and the quality of Kedron's vans  is suburb, our van (XC3) was personalised in to the finesse.
We will continue to travel this beautiful land Australia with the security were ever we go, Kedron's staff will back us with their unprecedented service!

Once again thank you and your staff on which you can be proud of!
Kind Regards,
Marinus and Janna Laarberg

I am writing today to thank you for your wonderful help with our caravan.
We had bought this small kedron caravan in January but we were all at sea with the running and repairs so we turned to you for help.
I still am overwhelmed with kedron's generosity and friendly service.
To think that we had bought a 2nd hand van which is approaching 12 years old and there still is warranty covering the repairs we needed.
You took us step by step thru the running procedures with free advice as you checked all was working.
All our questions were answered fully and then you had your maintenance man do our repairs.
We were blown away.
No fee was charged for any of your help and we came away with huge smiles on our faces.
Thank you again for that wonderful experience.
You will be highly recommended by us to any person looking to buy caravans!
By the way we couldn't be happier with our kedron caravan.
She travels beautifully and does all that we ask of her!

Warm regards
Sandy Daly. And Alex Jankowski

Yes, they are a good team at Kedron. In this day and age where people change jobs at the drop of the hat,
it is refreshing to see that the names mentioned are the names of the same people that assisted us so well when we picked up our van over four years ago.
They must be doing something right there! This can only benefit us, the customer,
by providing continuity of support.

Russ n Sue

We have been meaning to send you a note for a while now to say thank you for the service you did on our van.
You were able to squeeze us in at relatively short notice and fix the few minor issues that we had with the van with no problem at all.
So thank you to Dave for that!  Ashley did a great job and the suspension service means that we will keep rolling smoothly.
We would like to send a special thanks to Glen and Leisa who found a couple of shirts for Santa to bring to our daughter Ella on Christmas day.
She proudly wears these everywhere she goes!
You always make us feel welcome any time we visit the yard.

Keep up the good work!
Ben, Allison & Ella Harvey

To all the staff at Kedron Caravans,
First of all we would like to thank all of you from the bottom of our heart for the way you all treated us both in the purchase of our Kedron XC 3 Cross Country caravan.
To anyone who would like to buy a Kedron caravan, I would totally recommend the product and the backup service from everybody at Kedron 110%, as they are totally committed to making sure you get the dream of your lifetime.
This is our third caravan that we have owned and this one would be the best caravan that we could own. The service and backup has not been matched by any other company we have had dealings with, Thankyou for all the enjoyment you have given us from watching your DvD’s, and we hope you are able to keep up doing them for everybody’s enjoyment.
A special thankyou to Barry,David, Glen,Peter,Ashley and Tom and also Jan  for you have gone out of your way to help us with information in helping us with our dream caravan as we have not regretted buying our Kedron!

From two totally satisfied customers
Stan and Dianne Cocks

To The Kedron Family,
We were first introduced to  Kedron Caravans  by Don and Noella Lee from Dayboro.

Then we met Jan at the Kedron show yard and fell in love ( with Jan and the Vans ).
 
The quality of the build was a huge thing for us as Devin is a Coach and Motor Body
Builder by trade and was very disappointed with all the other vans that we looked
over, even more expensive vans. I love the quality of the fittings and design and layout
 ( I looked in the vans and Devin looked under. )
 
The ease at which the contract was done and the changes we made and helpful
suggestions by Jan. No question was treated negatively. Jan also rang around to
find us the best Toyota Dealer when we chose to upgrade our vehicle to a Land cruiser.
 
When we had to delay pick up of the van while waiting for the car all were very
understanding.
 
In January we had a lot of rain and were surprised to see an email from Stan to see how we
faired in the bad weather. Then in February I had to have a heart procedure, again we
received an email from Stan to see all was good. This was very unexpected but very
appreciated.
 
We live in a small and own our own business and Devin has lived here his whole life and we
have been together for twenty-eight years. So all the locals have enjoyed our excitement
and the count down for delivery of " THE VAN ".
 
 The personal treatment that Devin received on pickup was very impressive I wish I could have
 been there as well. The cups, hats. stubby coolers and shirts was a very nice touch.
 
Our business is up for sale and we will then be travelling around this beautiful country for
 two years.
We look forward to getting out there and enjoying this wonderful Van

 
With Many Thanks
Devin and Gloria Linnane


I thought I would just drop you guys a note of thanks for your effort the other day. I found it very refreshing and a bit surprising that when I called about a leak through the air-conditioner on our almost 3 year old van, I was told by Tom “just bring it in and we will take a look”.
I did this, and had a call that afternoon to say the problem was in the seal provided by the air-con manufacturer but the unit had been removed, a new seal installed and a water test done, and while it was there an awning arm bracket was loose (I hit the gate post last year) and this was repaired and all was good to go, at no cost.

In the middle of last year we had a great trip well into the NT from Borroloola through the Roper and on to the Daley all on Dirt and gave the van a good workout for 12 weeks and the van performed very well.
We had a couple of minor issues. When I contacted Tom worried about the van being out of warranty he responded with “we don’t worry about warranty times we just want you guys to have a good van so bring it in when you get back and we will look at it”. I did and the little things where fixed no problem.
Any way bottom line, I am extremely pleased to have purchased our Kedron TopEnder and I can say having spoken to a lot of other off road van owners around the camp fires that the Kedron Sales and Service team and indeed their actions are definitely the bench mark that all other Off Road van manufactures should aspire too, and some direct, local competition definitely have a long way to go!!!
Regards,
Steve Simpson

Thankyou once again for coming to our rescue, the light parts arrived, can't thank you enough!

Cheers Annette and Graham Harris

Hi Glen,
Whilst travelling thru Sydney early in morning 2weeks ago a trucky was beeping at me and me thinking something wrong with van wound window down and guy was screaming out with thumbs up lol saying he loved it the van!

Regards Kimbo

Dave and Graham,
                                        Sorry, I took a day to send you an EMail, but I’ve been checking out the new ATV all day – learning where things are and how they work and couldn’t break away from it.  I got completely absorbed with looking at the van. In fact, I even had lunch in the van. I would like to sincerely thank you, Dave, Graham and Leisa for a very pleasant day on Tuesday 26 March at handover. Both Enid and I were most impressed with the professional approach to the day – it has left an indelible mark on our memories. We were particularly impressed on the way you handled the briefings and imparted your intimate knowledge of the product (in our case, a 20ft ATV) – it is obvious you all are very enthusiastic about your jobs and know the vans inside/out. Nothing was too difficult. Graham briefed us thoroughly on both the inside and outside of the van and answered all our questions with gusto. He also made sure that any little problems identified were rectified immediately.

No doubt, this approach has filtered down to all your staff as well. You certainly got off to a very good start with Enid and I. Enid made special mention on how the inside of the van was laid out with coffee mugs and stubbie coolers on the table and how nice and neat the beds were with complimentary T shirts and baseball caps on the beds. To you Dave, thank you for spending the time with us and giving us the good gos on Cape York. You obviously have a very busy schedule, but weren’t too busy to spend a little bit of time with us chewing the fat.

And now to the van itself. Once again, I’m most impressed. I spent the day going over the van with a fine tooth comb and can honestly say that it’s very professionally constructed, but, of course, I’d expect nothing less with Kedron. It’s rugged look gives it that “can go anywhere”appearance and that’s what I want. As for the suspension – I don’t think you could beat it.

Once again, thank you to all at Kedron for all your hard work and professional approach in delivering us our ATV – it shows in the end product.
Kind Regards,
Lex and Enid Shuttlewood

Hey Glen,
My husband speaks SO highly of you and of the business Glen as you certainly have
“customer service” and “quality product” down to a fine art!!!

And again, thanks ever so much!!!
Christine D

Dear Tom,
Please accept our gratitude for your kindness and help by sending us spare parts for our Kedron caravan.
Your parcel arrived today much to our surprise.  Mail doesn't usually get here that fast!
It would have been very difficult for us to purchase the items we required as we live in N.S.W. and at no charge to us was an unexpected experience as well!
Now our caravan can be in tip top shape again and we can leave to travel up to Limmon Bight fishing.

Thank you very much again for your help.
Gary and Robyn.Hardy

Hi Tom,
Lorraine & I would like to thank you very much for the service & willingness to attend to a couple of minor problems with our 2010 ATV.
W e were very impressed with the fact even though the van was out of warranty for almost 15 months the repairs were carried out in a matter of 2 hrs at no cost to us.
Once again many thanks & good health!
Kev & Lorraine Stokes
Palmers Island NSW

Hi Guys,
I would just like to say a huge thanks to Tom & the service team at Kedron Caravans.
Anytime we come in to see you guys it is always such a pleasure & nothing is ever a problem.
I really do love the fact that I always seem to catch up with Ashley & have a good “fishing tales” chat.

Thanks again.
Rodney & Stace Muir


Finally, we are sitting down to write to you and let you know how happy we are with our new Kedron!

Our first exposure to Kedron Caravans was at the Sydney caravan show a few years ago, when we met Bazza and then Dave at a later show.  We were not only impressed with the quality of the Kedron van, but also with the friendly, family orientated interaction with the staff of Kedron (including our initial visit to Brisbane where we met up with Jan in sales).

Our orientation to the van and the subsequent paperwork were all dealt with by the Kedron staff in a friendly, efficient way and we appreciated their attention to detail and willingness to answer any questions we had.

When we returned for our 1,000 km check up, the service was just as good!..... and the "add-ons" we required were dealt with quite happily.

Our one hiccup was when the lock on the door broke and we needed to mail it up to Qld (during flood times!), but that has now been  resolved and we are happily touring Victoria in preparation for our 6 week holiday in Tasmania.

Thank you to all at Kedron.  We feel a part of a big, extended family!

Kind regards,
John and Margaret Wood  (Happy Campers!)

Hi Tom, just like to thank you and the Kedron team  for your excellent service on our caravan yesterday.
It’s good to know that there is  good experience personal doing a great job.
Again THANKS and keep up the great service!
Regards,
Steve Ford

Kedron Service
I wish to thank you your service team and Kedron Caravans for the excellent service you gave me on recent repairs carried out on my 22FT 2 year old ATV Kedron recently damaged after being side swiped by a truck in January last.
Not only do Kedron make the best OFF Road vans in this country you give the best service and repairs under warranty and Insurance work.
My van now looks better than new after the work carried out, your assistance with faults you found and how you carried out the repairs not to the exact same as when purchased but to the latest as if it where just built including any modifications incorporated to latest model.
Also must thank you for finding problems I and the assessors missed doing our assessing the damage, your detail to quality is excellent and only makes my decision when replacing my van easier to buy another Kedron.
Kedron may not make the cheapest Van on the market but you get what you pay for when buying a Kedron. The best OFF Road Van for the application and in the end the price reflects the value in my 2 years of the van Kedron have never refused to replace or repair any part of the Van that failed and I must admit all repairs were minor problems mostly due to owner errors.
I can honestly say to any Caravan buyer if considering an OFF Road Van look at Kedron Vans Brisbane Qld after sales service adds to the decision and

Kedron are at the top!
Thanks Kedron.
Darrell Brown.

Just a note to say thank you very much for your incomparable service to your customers.
So many companies today claim to give customer service but your crew are
the bench mark that all the rest should aspire to.

Congratulations on a job well done!
Regards
Peter Doyle
Doyles Trucking Services

Hi Guys,
A few meetings with Jan at the sales office while we were choosing the model and desired features - what a character is Jan – and what a wealth of knowledge.  As the time drew closer, a meeting with Stan, arranged by Leisa with whom we had regular contact.  She is a gem.  Stan was very accommodating and met our requests where that was possible.  He didn’t complain when we wanted to make last minute changes.  He is great value, too.  We like him a lot.

Along the way we had numerous conversations with David who pointed us in the right direction with our purchase of a suitable tug.  Thanks David.

As the build came near to completion we had a call from Graham who suggested a better way to do something that we wanted.  He also ensured that everything on the van was to his liking and went to some pain to get things just right.  His few hours with us on delivery day were interesting and informative.  We know that not all caravan providers give this service.  It was truly appreciated.

And then there was Tom.  His assistance with how to do some of the essential tasks was well worth the time spent.  That he took us for a ride in our own car with the van attached, to make sure that all was in order was reassuring.  To cap it off his talk about follow up service from Kedron told us that we are dealing with the sort of people we have every reason to trust.

Just prior to delivery Peter made a small requested adjustment to our awning.  Again, very much appreciated.

Of course there had to be photographs at the hand-over and Glen was there to wave the Gall Boys flag.  It was obvious that he is proud of what his family’s factory turns out.  He has every right to be proud of both quality of product and level of commitment to customer satisfaction.

We are looking forward to some great trips in our new pride and joy.

Not mentioned are those who toiled over our van but whom we either did not meet or had only fleeting contact.  It is a team effort and what we saw were people who appeared to be happy and proud to be with Kedron Caravans.  Thanks to all of those folk.

When we decided to move from a camper trailer (also made by a family company at Brendale) to a caravan we wanted to have direct contact with the builders and we wanted to know that we would get a quality product.  Kedron was a standout when we were doing our shopping.

Regards,
Bill & Wendy McCORMACK

We purchased our Caravan in September 2011,  we had been on the road enjoying the country side.  While on the road we had a few issues that needed to be dealt with.  We rang David Gall and said we would not have the Caravan back until early next year.  We thought the warranty would have run out by then.  How lucky we were to choose Kedron again as all will be covered and repaired.  Thanks guys.
We organised the date and took the Caravan into Kedron and met you and discussed the problems we were having.  What we thought was really surprising was the replacement of timber in front of washing machine, where I split detergent on!  Thanks guys.
Thank you also for sending the replacement drawer catches over to us in WA.  We had a problem with the (Projecta) Charging Unit while over in WA.  We contacted them directly while we were there, told them the problem and then they sent a new Unit to Broome for us to pick up and then sent the old one back to them at there cost.  Great company to deal with.
Thank you for repairing the problems we were having with our Caravan with the upmost respect and willingness to fix our Caravan.
We love our 2nd Kedron Caravan and we were amazed at how well it stood up to the punishing it received travelling the Gibb River Road.  We did however, travel the road, with respect to speed, realising the Vehicle and Caravan are just that, a Vehicle and Caravan.  All in all they travelled well, and we did to, and now ready for another adventure.
We would always recommend your Caravan to others, the after sales service is second to none.
Always willing to help your customers even when away from home.
Also thank you for fixing our first Caravan at your cost after 5 years before we sold it on.
Great company.

Regards,
Rob and Jewel Van Geelen

We just wish to express our thanks to Tom and everyone at Kedron Caravans for their great service once again last Friday when carrying out some minor repairs for us. We have owned our van since May 2009 and on each and every occasion we have needed advice or some maintenance or other work done we could not wish for better people to deal with. Everyone we have ever had contact with has always been friendly, professional, and most helpful. For example in 2010 while at Darwin we experienced an electrical problem and after a phone call to Tom it was determined that the issue was with our transformer. He immediately despatched a replacement by Express Parcel Post and we received it next day. Keep up the great work everyone...it’s easy to see why people come back for their second or even third Kedron van.
Many Thanks,
John & Maureen May

Congratulations Kedron, you’ve done it again; twice in fact with your renowned After Sales Service!

We were two days into our extended camp on Cape York when the battery charger in our TopEnder malfunctioned. After reading the instruction manual and then a sat phone call to Tom at Kedron we were able to determine that the fault was terminal and I decided that the best call was to have a new unit sent to me via Cooktown.
Before I had finished relaying my Details to Lisa, Tom had presented her with a new unit packed up for her to send in that afternoon’s mail.
Three days later and via a relay from Cooktown I had the new charger in my hand and ready for a simple install.
The speedy and informed service was well appreciated.
Thanks boys you really performed and relieved us from a lot of anxiety.
Thanks also to John Jamieson who once again was able to fit in a wheel and suspension service.

Regards,
John & Pauline Kelly

Hello all the Kedron Crew!!!

We wish to congratulate and praise your whole team on years of outstanding service and professionalism! What a joy it is to visit your Company - we are always greeted with a very warm smile and leave, every time, satisfied knowing our needs have been met.

We would like to especially mention :-
Jan - your Super Star Sales Wonder Woman!

Lisa - your Knowledgeable Front Counter Lady!

Tom - your Can Do/ Nothing Is Too Difficult Man!!

We visited Kedron Caravans earlier today, 14/02/2013, we so love having a chat with Dave and Ashley and got great advice with regard to purchasing a Cartopper Boat and Rack. Tom was extremely helpful today - nothing is a bother!

We have never had dealings with any other Company that has given outstanding after sales service as we have found with you folks at Kedron Caravans! Thank you!!

If we ever upgrade our Van - it will definitely  be another Kedron!

Once again, thank you all so very much!

Kind regards,
Rick and Shellie-Rae Smith


          As you know, this  ATV is our second KEDRON Caravan, the first we purchased in 2003, a 18ft XC Cross Country, we kept it for 8 years , it was a great van, at that time we found having repairs or modifications were a drama, But now, with you in charge of service and warranty it is a pleasure to liaise and have service works conducted by you. Also if I need any information on works that not within your teams capabilities, you certainly know who to contact.          Could you please pass on my/our congratulations to the Gall Family to the structure of the company, it is great to be able to get a smile and a joke out of all most of the time.         Keep up the great after sales  service that you provide, and may you keep at it for years to come, it is a pleasure to deal with you!
And I know that service is available anywhere in this great country of ours, wherever we may be!!
Grace & Bob BURGESS


HI TO ALL AT KEDRON CARAVAN, FIRSTLY THANK YOU ONE AND ALL.
WE BROUGHT OUR KEDRON CARAVAN TOP ENDER 15 MONTHS AGO AND HAVE BEEN ON THE ROAD EVER SINCE. BEING FIRST TIME OWENS OF A CARAVAN .WE HAD MANY PHONE CALLS TO TOM ROBINSON AT KEDRON SERVICE, AND FOUND THAT TOMS SERVICE WAS EXCEPTIONEL!!! AND NOTHING TO MUCH TROUBLE FOR HIM NO MATER HOW BIG OR SMAll OUR PROBLEM WAS, WE DO APPRECIATE HAVING SOMEONE LIKE TOM WE CAN CALL ON AT ANYTIME AND WE CAN ASURE YOU WE ARE COMPLETELY SATISFIED WITH THE SERVICE WE HAVE RECIEVED EACH TIME WE HAVE HAD ANY CONCERNS.

THANK YOU
REGARDS, TOM & EDNA WRIGHT

To the KEDRON boys!
Sorry this email is a bit late, we haven't had a chance to thank you for the excellent care and service you provided us with when we called into Brisbane.
We are very proud KEDRON caravan owners!

Once again we thank you very much!
Dan and Sandra Timms


 Thankyou for your very efficient and friendly service that you gave us last week, when we took our 2009 kedron caravan for a check up before our upcoming trip.
Although we bought our van secondhand, we were impressed that you were keen to answer our questions and discuss items that we should check to keep the van in top condition for our travels.
 We were pleased that you completed everything on our list in only a couple of days.  It gives good peace of mind to know that such good back up service is available while we are at home and also when we are away. 
 Good service is not a thing of the past at Kedron!

Thanks again,
Kind regards,
 Dennis & Lyn Devlin

Just a quick line to thank you for your assistance last week!
We think that you did everything you could to help the situation we were in and we are grateful for the attention we received.
Because of your great service, we will be more than inclined to deal with Kedron direct in the future!
Kind regards,
Jo Mansfield and Paul Lawrence

We received our new air conditioner from Aaron at air Command on tuesday by road, put it in on Wednesday and it works like a charm.  We are so happy with it and the service we got from Air Command.  We cannot praise them enough and want to recommend them to any one looking to buy an airconditioner for their caravan, bus, etc.
We would also like to say we have always had great service from everyone at Kedron, the Top ender is our second Kedron and we love it, Tom is always very helpful when we ring up about anything. 

Regards John and Lyne Cronin

The van was fantastic, we covered 5,300 klms in Tasmania alone on dirt tracks and bitumen, spent the whole time in free camps for the whole journey.
From 40 degrees in Port Arthur to 2 degrees and snowing at Arthurs Lake we had it all.
A lot of interest shown by the travelling public in the van, and your reputation in the product is known by other van users!
People are very impressed with the product, as we are, we could not be happier with our Kedron!
Please tell David and the boys….

Thank-you and keep up the good work.
Kind Regards,
Geoff and Denise Ehrlich.

Many thanks to you and the service team for carrying out the minor repairs to our van after our trip around Australia and the support supplied when I called a few times while away.
It is reassuring when at home and away to know that KEDRON Caravans back up it's product and offer on going warranty and repair service with advice when travelling.
Thank you,
Laurie and Helen

To all the staff at Kedron Caravans,
This is just a quick letter of thanks to all the staff who work at Kedron caravans.
Over the last couple of years I have contacted members of your staff in relation to queries I have had regarding my kedron and caravaning in general.
I cannot speak highly enough of the boys in service and their professional attitude.
My Kedron is a 2002 XC decked out with 560 watts of solar power, 800 amp inverter, with a 45amp smart charger hardwired in, I have 4 X 105 Ah deep cycle batteries hocked up.
I have a back-up gen set but never really need it. The other thing I have done is I have converted all lights over to LED brilliant.
I spend about 9 weeks straight every year out in the remote gold fields of WA, we take everything we need for that time except water which we draw from stock tanks when needed.
The only problem I have ever had was my own fault, I dented all down one side of the van by brushing up against a small mallee tree, as you can see in the attached photo I replaced the cladding with 1.6 mm aluminium checker plate on both sides, so hopefully this wont ever need replacing.
Most of the roads we travel on are extremely corrugated, two wheeled tracks and when nearing our destination some kilometers of cross country in order to be totally out of sight from other prospector, drilling rigs and mining companies etc.
I just love my “Kedy” everything always works, nothing has ever broken because of where I take it, the only negative is a little dust gets in at the back kitchen area, to be expected I suppose because of where we go.
I have mates that come with me, one has a coromal and the other has a supreme, both are supposedly “off roaders” but they just don’t cut it, something always breaks or goes wrong.
Everyone it seems know how good Kedrons are,  whenever I pull into a caravan park people always seem to want to talk about the van and where I have been, it might also be the dirt and mud that attracts them, they would love to go were we go but just arn’t game enough to take their sparkling clean vans complete with fluffy toys along for the ride.

Cheers,Steve.S. WA

Leanne & I would like to thank Ashley, Tom & the rest of the Kedron crew for yet again another great service experience
last monday.
We purchased our XC in 2005 & through the planning process with Stan to handover & then now, our service experience with Kedron has been second to none.
Before purchasing we researched vans for nearly 2 years with "After Sales Service" being top of the list for our requirements, we spoke to Kedron owners, checked web sites & attended Caravan & Camping shows etc & we were pleased to hear all we spoke to confirmed Kedron had a very high standard of after sales service. 
(This was again confirmed when we had an electrical problem with the van in 2010 & Ashley dropped into our home at Toogoolawah to check it out for us)
We would not hesitate to highly recommend Kedron Vans to any prospective purchaser.
Our next van will certainly be a Kedron!!

Regards,
Mark & Leanne Collins.

Just letting you know how much I appreciate
todays handover of my new home/caravan. Everyone was full on in the way they
approached me making me feel relaxed and comfortable during the process of
informing me of how everything worked, what I needed to know and offering
suggestions to how I could get the most out of using this awesome home on wheels!
I am so eager to get on the road and get out there to enjoy
everything knowing the quality of the  unit that I have purchased  and the
research that has gone behind covering all aspects of "Outthere" travelling in style.

Thanks Heaps
Bob Davis

We'd like to say a huge thankyou to Dave, Tom, Stan, Lisa, Graham, Yourself and the whole Kedron Team for making us one helluva Offroad van which we know we will be enjoying for many years to come.Not only does our 50 Year Anniversary XC3 Kedron exceed all our expectations,so too did the service we received from you guys from order stage through to final handover.We felt thoroughly spoilt with the time and care you and Graham took to show us the workings of our caravan and how comfortable you've made us feel about coming back to Kedron for anything,how good is that!We know this is a reflection of Kedron's standards and would not hesitate to recommend Kedron to anyone looking for an Offroad caravan built to travel Australia with confidence and comfort,they could do no bettter!!
Once again,THANKYOU ALL,we look forward to sending you some pics of our travels!

Cheers,
Fred and Roka

Hi Glen
I picked up our new ATV2 caravan on 14 December 2012 after waiting 14 months for delivery.  It was certainly worth the wait.
Just wanted to advise how impressed I was with Tom Robinson and the others involved in the handover on the day. 
Tom is a very informative and friendly person who did his best to ensure the customer is satisfied.  I was very impressed with his knowledge and nothing was too much trouble.  He made me feel very comfortable and welcome on the day.  I believe that Tom's a big asset to Kedron.
Over the last 14 months I have found the people at Kedron to be very friendly and helpful.
It's a credit to your family that you have assembled such a wonderful group of people together!

Regards,
Graham and Jenny Marshall


Les Hiddens - 'BUSH TUCKER MAN' taking delivery of his new Kedron

A belated xmas. message from the Krauses.
Thanks to Tom and the service team for their prompt and excellent attention while we were down again this year.
Much appreciated.
Hope you all have a very prosperous and healthy 2013.

Regards,
Peter & Diane Krause

We have had our Kedron Van almost 6 years. We settled on purchasingthe Kedron because it is an exstremerly good van, but mainly because it was family owned & run arrangement. All the familly shared in helping & encourageing our decision with their knowledge & wisdom of there experience, especially Dave & Barry. Over the 6 years I have collected the DVD's like a badge of honour, watching the experiences of the family & now also there children & by exstension, feeling part of it. Last Monday after leaving the Kedron Factory,(our van needed a service) we reflected on how pleased we have been with our Kedron, but it's noted that same courteous & friendly family service that has always been each & every time.
No matter were we have been, whether it is a problem in NT. or a wheel hub in northern NSW.
So my appreciation goes out you & we thank you  Dave,Barry Glen Ashley Peter, Tom & all the others who make up & support your family business!

Thank You & Our Kind Regards,
Denis & Angela

Hi Kedron Team!
We've had our ATV for 2 & 1/2  years, & I would like to say how wonderful the Kedron team are for your on going support & exceptional after sales service.
 We would like to thank in particular Tom for his advice & support  on the phone & to Graham when I (Sue) visited the factory for further advice when we had a discrepancy with the power readings in the front boot after recharging our van which sits in a shed.
Tom had previously  given us advice whilst we were on the road in NT June last year.
Tom & Graham went out of their way to help sort out our particular problem & their customer support, no matter how small the issue is exceptional.
You all make us feel proud to be a Kedron owners.
We very much appreciate the after sales service & support the Kedron Team give.
Congratulations on the no* of hits on YouTube video. I have Kedron Caravans on my Facebook & watch new Kedron owners take possession of their new vans.
You are very busy people.
Merry Christmas to you all & we hope you have a safe & fun filled Festive Season

Cheers
Sue & Rod Lee

Hi Jan,
Just a quick note to thank you for your help when I called in to your office.
I came away VERY impressed – you knew the product backwards and your advice was very helpful.
Since I got back to Sydney I have already been raving about Kedron Caravans to a mate of mine who is retiring soon.
I’ll share the videos with him.
So – as soon as I get a bit closer to retirement - I will give you a call and lock in a Top Ender!!!

All the very best for Christmas
Rob.M. NSW

Hi Tom & David, I am so happy with my van, you guys are so helpfull I  am sure no other caravan company could come close to yours.
Thanks David for your follow up call, it just shows what a good company you are running.
To me, Kedron is top of the line!
I wish you all a very happy X'Mas & New Year!
Regards, Bernie Smith.

We wish to express our application  to Tom for his help on servicing our van today.
We had a few minor issues that were promptly dealt with.
Once again it is a pleasure to have a company that stands by their product and is helpful
and willing to listen to the customer.
This is so rare to find in the caravan industry these days!

Thanking You!
Dennis and Colleen O'Brien

Hi Dave & Tom  and the rest of the crew, just want to thank you for every thing that you did for us last week, we realy do appreciate it. Just want to wish you all a Merry Christmas & Happy New Year!
We are taking off this Friday for some bush camping!

Regards Mozzie & Margaret Morrall

Hi Glen, Just a quick email to thank Kedron, especially Tom for all his help and advice he has given Lynda and myself regarding our Top Ender that we purchased second hand. Although we didn't purchase the van from Kedron, Tom has been nothing but helpful with answers for all of the questions that we have asked. Also we would like to say thanks for the prompt service for the parts for our van that we required. We have had a number of people over here in the West curious to have a look at our van and all have been impressed with it.
Once again we would like to say thank you and we hope you all have a Merry Festive Season!

All the best, Kim & Lynda W.A.

Chrissy and I would like to thank you for the attention you gave us while our ATV was in for a service last Wednesday and Thursday. Also John who serviced the suspension etc. Both you guys communicated very well and executed my list of jobs well. We appreciated and enjoyed our visit to Kedron as we are coming to the end of our five month 18,000 klm trip via Boulia, William Creek, Oodnadatta, Alice, Ulura, Laverton and Geraldton, south west corner returning east to Port Lincoln, then to Eastern Victoria, Canberra and home to Bowen for Christmas.
I'm sure our Kedron is appreciative of your attention for the long run!

Kind Regards
Peter Daniel


We would like to thank you Tom, Ashley and David for all your assistance with the Weight Upgrade of the caravan as well as all the other items you fixed on the caravan on Monday 26 November 2012.
The work that is done exceeds far beyond any warranty that is expected on our six year old Kedron Caravan.
The after sales service that we receive whenever we come into Kedron Caravans is the reason we will be buying our 3rd Kedron Caravan in the near future and why we recommend Kedron Caravans to fellow travellers!

Kind regards,
Bob & Bev Newton

Thank you for the service and checking over our van last week after our shake-down run.
Kedron have a top quality product with a finish second to none. From initial order of the van, to building, to delivery and finally service there has not been one glitch!
Congratulations to the whole Kedron Team!
Thank you
John and Liz Quartermaine.
Albany,WA


We would like to thank you and your staff for the wonderful service we received when we collected our caravan from your factory recently.
The van was serviced and ready to go first thing Monday morning as promised, and we were impressed that it took less than an hour to have an initial inspection, complete the paperwork, change the tow vehicle to suit and have a test drive with yourself to ensure everything was working properly. Had a good trip back to Burrum Heads, and are more than pleased with the van and it’s presentation.
Could you also pass on our thanks to Lisa, for handling the paperwork so efficiently, and Jan, from your Gympie Rd display centre, for her knowledge, helpfulness and the attitude which gave us the confidence to proceed with the purchase.

Once again, Thankyou
John & Rae McGowan

Hi Tom, we would just like to express our appreciation for the fantastic customer service we received with our van.
The decision to purchase a Kedron caravan was partly due to Kedron's well known excellent customer service reputation.
We would like to pass on to the Gall boys that you (Tom) have been very professional and prompt in our dealings!

Thanks again,
Doris and Robert Janoska


To ALL the team at Kedron, Christine and I have just taken delivery of our new home and are very happy with our choice. It all started with Jan McNeill who is a gem. Nothing was a problem. She even put us in contact with Kedron Sci Fleet for our new Landcruiser and after market Tradesmen to get the tug up to spec for the big haul. Delivery day arrived and we were treated to the Legendary Kedron hospitality by Leisa and Graham and the factory team.  Tom came into his own when only 2 hours out of the factory we had a little mishap. Nothing was too hard for Tom and we had spares shipped to us the same day. It may not have been an auspicious start but with the kind of back-up provided by Tom and the team at Kedron we will travel widely in the knowledge the back up and support is only a phone call away.
Thanks again for the outstanding, old fashioned customer service!

Dear Dave and Tom,
Just sending a couple of photos.  Once again thanking you Tom for all your help.
Nothing was too much trouble for you and it's always good to catch up with you guys!

Safe travels & Warm regards, Max and Cathy T. Toowoomba
ps Going to Vietnam 2013. Will wear the Gall Boys tshirt there!

We just thought we should send this email.
You offer a pretty wonderful level of customer service especially as you get calls like ours from distant places around Australia. We think the service you and your team at Kedron have provided to date has been brilliant.
I said to Stan this morning we are amazed by just how many people want to look at our van, talk about the technical details and have a look inside. I've handed out brochures and will hand more as we spend close to 3 months down here in Tassie!
Thanks for your brilliant level of customer service. It is very much appreciated.
Regards, Dick and Jenny B.

PS We met a bloke and his wife from Tassie while staying in Melbourne. They had a Top Ender, Robert and Judy, lovely people and they also had a very high opinion about the level of service.

The wonderful world of being a Kedron owner lays before you.
Our's is just over three years old and it has faithfully followed us for 60,000 km around this wonderful country.
I must support your comments on the wonderful service given by the team at Brendale
(and Jan in Kedron). The service has been great for three years and, most recently,
a week ago when I had the lights changed to LED's throughout.
Ashley and Tom could not have been more helpful.

It is the Kedron difference!
Regards
Colin and Gayleen.

Hi All,
          Thank you for responding to my couple of little problems as promptly as you did. At this time of the year it was not expected that you could or would be able to fit me in to rectify them let alone within 4 days of contacting you…

OUTSTANDING service!!
Thank you.

Regards,
Russel Ostwald

The Kedron Top ender is certainly a van that causes people to take notice whenever we quietly pulled in anywhere to camp.!
Thank you again Tom for your good service.
We appreciate your sincerity and the fact that you lot just get on with the job
without blowing your own trumpet!
Ted & Hermy


Just a quick note to tell you we have finally arrived home.  Melbourne to Lake Barrine is a long trip.  The van tows brilliantly.  Whilst I have towed heavy boats before, this has been my first experience with electric brakes – very impressed.
I would also like to thank yourself and Kedron for arranging the 5,000 km suspension service at your premises.  John is certainly an efficient and professional Kedron supporter.
It would be remiss of me not to thank you for attending to the few issues I raised with you.  The gas bottle was one in a million.  The grab rail has certainly earned its keep for this geriatric already.
More importantly the generosity of the Kedron spirit in repairing my little boo boo definitely confirms our decision in purchasing a Kedron Caravan.  For people like us Bushies to have someone who conducts their business the way Kedron does, is a Godsend.

On behalf of Glenda and myself would you please pass on to David and the crew our gratitude. 
Braschie

Hi Tom,
Just a short note to let you know that we received the replacement parts we ordered for our Caravan.
We have had the Caravan for 18 months now.
It shows that Kedron Caravans are not only a quality product but the after sales service is second to none as well!

Regards Graham & Cassie Sparke

Dave, Ashley, Tom & Lisa,
Just a short note to express our gratitude for the work carried out by you and your team at Kedron. 
Once again you have excelled in delivering excellent service , we are very pleased with the items that you attended to,
and would like to pass on our thanks to all involved.

Kind Regards, Mal & Louise Smith.

Hi Tom and Ashley,
You know how much I appreciated the service last week, the van is now nearly 11 years old and still performing so well!
It was great to meet you all again , it felt like old times!
Christmas greetings to all of you and the very best for Kedron in 2013
Best wishes
Kerry and Ted Davenport


My daughter and I had a very good trip from Brisbane back to Canberra after picking up the van a couple of weeks ago, the handling was superb thanks to the weight distribution equipment fitted by Ashley.
The van certainly meets and exceeds the expectations of my wife and I, the build quality is great and we'd like to thank you for the personal service in explaining and demonstrating the operation of everything associated with the van.
Dealing with you and all at Kedron was a pleasure, Jan and Leisa in the Office were great as was Ashley and the boys in the workshop.

Once again thanks to you and all at Kedron, it's a pleasure to deal with such a helpful and friendly team.

Cheers,
Barry and Christine

I had my van in there yesterday to have a couple of small items fixed. Ashley and Tom were just great, once again. To them I say "thank you". I understand that there is a wait of over one year for a van to be built. That is at least 50 vans which means that there is at least 50 people standing in a queue. That speaks volumes for the quality and desirability of the product and the after sales service.
Regards Colin Toll

Hi Tom,  Many thanks for the Super Kedron Service
..as always the importance you place on customer service is commendable.
The time you spent explaining the electrics has given me a better understanding of the management  of this important aspect of caravaning . I was impressed with your willingness to attend to and offering advice on  other aspects concerning our A.T.V.  which were outside our warranty  period.
Our A.T.V. has had and will always have regular service keeping it in excellent condition and peace of mind  for our travels.
Frank Rhodes.

We purchased our Kedron RV van in May 2010 and have been extremely satisfied with our purchase.
Since that time, the team at Kedron have always been very helpful when any problems have arisen.
Recently, we were holidaying at Mackay in Queensland and our Vitrifrigo fridge (which was out of warranty) stopped working. No one in the city could repair it so we rang Kedron for some advice.Tom (in the  Kedron Service Department) was very sympathetic when we explained our predicament and kindly suggested that if we drove down to the factory in Brisbane, he and his team would replace the evaporator at no charge! We were amazed at his offer and found the Gall boys, Tom and every one at Kedron to be extremely helpful and courteous. The fridge was fixed and we were back on the road within no time. We will continue to recommend the Kedron brand to our friends,family and fellow travellers.Thank you and well done boys! Great service !

Garry and Maree B (Nowra, NSW)

We provide this email to show our sincere thanks & appreciation to Tom, David, Leisa and Peter
for their pleasant & very helpful service, advice & assistance which was delivered in an efficient,
willing & professional manner for the purpose of having an Upgrade to the G.V.M. (Gross vehicle mass)
on our 2003 Kedron Cross Country Caravan at the Kedron factory in Brendale recently.
It was carried out in a stress free, relaxed atmosphere which can only be
beneficial to the Customer.
To add to the pleasantries you were also generous with providing (at no cost) T shirts, caps,
stubby holders & videos to assist us with our future travels.
To know that the Kedron Team are as close as a telephone call away in the event that assistance is needed, is very satisfying to any Customer.

Thank you once again & Best wishes for the continued future of Kedron Caravans.
Bruce + Linda Zahner

Thank you very much for the assistance you have provided Helen and myself while we have been travelling around Australia. It is comforting knowing that if something goes wrong with the van be it a question or need for assistance, help is only a phone call or email away.
Regards,
Laurie and Helen Ashe


It's always a pleasure doing business with Tom, Ash & Dave and being greeted with
a welcoming smile and a handshake, if not a hearty laugh.

Proud Kedron Owners!
Kevin and Joy


Great service and once again grateful for the help received.
Kedron? Yep. good mob to deal with.
Den and Col

We would like to take the opportunity of thanking all the "Gall Boys" and their crew at Kedron for the fantastic attention given to us when we picked up our new ATV2 on 20th August 2012. Particular mention is made of Leisa, Graham and Tom who were so very helpful during the briefing.Also a big thank you to Jan for her help in the early stages of choosing a Kedron. Nothing was a drama to Jan.  During our "shakedown" over the next three weeks, any calls or emails to Tom in Service were answered promptly, however trivial they may have sounded. When we returned to the factory for the first service, with our list of small items to be fixed, Tom attended to them without hesitation and nothing was a drama. It was indeed a pleasure to deal with such a friendly, helpful and, above all, professional crew. We are so pleased with our new van and look forward to many pleasant trips ahead. As Sydneysiders who are not able to just pop up to the factory for help, we feel confident that if there are any warranty issues or assistance required that it will be forthcoming.
Congratulations Barry, David, Glen, Peter and Ashley and all the Kedron Crew for being so "down to earth" and a pleasure to deal with. Now time to get back on the road.
All the best .....
Richard & Liz Bennet

Cathy and I wish to sincerely thank you and the team for the terrific job you did in assisting us with the purchase and delivery of our new Kedron Top Ender Caravan.
It has been a pleasure from day one when we met Jan at the Kedron showroom who took us through the various options on layout and colour choice.   Jan offered very helpful advice and suggestions. Jan is a pleasure to deal with and always happy to have a chat.  We met David at the showroom on one of our visits who offered some helpful advice and options that catered for a minor disability I am surfing after a knee operation. As the day drew closer to completion and delivery Leisa  kept us up to date with all the things that were to happen on and before the delivery date.  It was great to receive the construction photos from Stan as the van progressed towards completion and as the day finally came to pick up the van it was great to finally meet the team in person.
On the big day Graham gave us a thorough tour of the caravan and all the things to do and remember to make our trips more comfortable.  The test run with Tom was a great success with the caravan towing smoothly and tracking perfectly.  It gave me great confidence when towing the caravan for the first time.

We could not wait to get away for our first test run so the very next weekend we made a short trip to Crows Nest Caravan park to meet up with some friends.  The rig was very popular with fellow travellers  in the park and was the topic of much conversation.  This trip gave us a taste for what is to come and we are already planning our next trip in the coming weeks.
All in all we could not have asked or expected better service and attention from the team at Kedron Caravans, the product is outstanding and the people are wonderful!
Thanks you again.
Greg and Cathy


Lyn and I would just like to say how much we appreciated the friendly, helpful and informative service from yourself, Graham and Lisa when we took delivery of our new caravan.
We had an enjoyable experience and it put our minds at rest for our trip home to Gladstone.

Regards
Lyn & Keith.H.

Thank you for your attention to the Handover of our beautiful caravan on Tuesday.
Whilst we live in the bush we have a lovely unit in Anzac Square which our friends refer to
as the Brasch Hilton.
I think we have just purchased the Mobile Hilton!
Once again, Thank you!
Braschie